Track Your Order
Tracking related frequently Asked Questions
How can I track my order?
Please enter the email address used when placing your order on our website and the order number received in order confirmation email.
Where will I receive my tracking number?
As soon as the order has been dispatched from our fulfilment warehouse, you will receive the last mile tracking number via email.
Which carrier do you use to ship the order?
We use Quiqup & DHL.
What should I do if I have not received any tracking info?
Please email us on admin@sneakersouqq.com or drop us a WhatsApp at our customer service number +971525971009 and we will respond to you within 1 business day.