Shipping policy
SneakerSouqq Shipping Policy for USA, UK, Australia, India, Saudi Arabia & UAE
General Information
All orders are subject to product availability. If an item you have purchased is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
All items marked with '⚡️' OR in the lightning delivery collection can be delivered next day.
Delivery: USA, UK, Australia, India,Saudi Arabia & UAE
Order processing time: 0-1 day
Delivery time: 9-11 days
Free shipping
Delivery Location
Items offered on our website are available for shipment to USA, UK, Australia, India, Saudi Arabia & UAE
Delivery Time
An estimated delivery time is provided to you on the product page and at checkout.
Unless there are exceptional circumstances, we make every effort to fulfil your order as per the estimate given.
Shipping Details
Shipping will be done by a third-party courier. Avoid any delivery delay by providing your full address along with your contact details. Delivery instructions can be included at the checkout page.
Damaged Items in Transport
We do not take any liability for items being damaged during transport. However, if there is any damage to the packaging on delivery, contact us immediately at admin@sneakersouqq.com so that we can escalate this to our shipping partner.
Additional Information:
➔ Shipping is non-refundable for all forms of delivery failure. If your order cannot be delivered, it may be discarded by the local customs agency or returned to us. Surcharges will be applied. If a shipment cannot be delivered and is returned to us, a refund will be issued according to our Return Policy, with deductions for all applicable return surcharges, taxes, and duties incurred. In certain cases, no refund will be available if these charges exceed the order's total value or if the shipment is discarded.
➔ Please be aware that shipments may experience delays due to factors beyond our control, including limited flight schedules, customs clearance procedures, weather-related disruptions, or other unforeseen circumstances. We encourage customers to monitor their shipments and reach out if further assistance is required.
Contact Information:
Phone: +1 339-500-3908
Email: admin@sneakersouqq.com
Support Hours: Monday to Sunday: 12:00 PM to 10:00 PM
Registered Office : SneakerSouqq LLC, 1021 E Lincolnway, Unit 1766, Cheyenne, Wyoming 82001
Company Registration No: 2026-001979353