HOKA ONE ONE Kaha Low Gore-Tex 1118586-OPOR
HOKA ONE ONE Kaha Low Gore-Tex 1118586-OPOR
Authenticity
Authenticity is the backbone of our business, every item we sell on our site is inspected by our expert authentication team. Our team are greatly experienced and highly trained in the business. Furthermore, we only source our products from industry verified and trusted suppliers.
Authentication powered by AI technology Entrupy and LegitApp
Shipping
SneakerSouqq Shipping Policy for USA, UK, Australia,India, Saudi Arabia & UAE
General Information
All orders are subject to product availability. If an item you have purchased is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
All items marked with '⚡️' OR in the lightning delivery collection can be delivered next day.
Delivery: USA, UK, Australia, India, Saudi Arabia & UAE
Order processing time: 0-1 day
Delivery time: 9-11 days
Free shipping
Delivery Location
Items offered on our website are available for shipment to USA, UK, Australia, India, Saudi Arabia & UAE
Delivery Time
An estimated delivery time is provided to you on the product page and at checkout.
Unless there are exceptional circumstances, we make every effort to fulfil your order as per the estimate given.
Shipping Details
Shipping will be done by a third-party courier. Avoid any delivery delay by providing your full address along with your contact details. Delivery instructions can be included at the checkout page.
Damaged Items in Transport
We do not take any liability for items being damaged during transport. However, if there is any damage to the packaging on delivery, contact us immediately at admin@sneakersouqq.com so that we can escalate this to our shipping partner.
Additional Information:
➔ Shipping is non-refundable for all forms of delivery failure. If your order cannot be delivered, it may be discarded by the local customs agency or returned to us. Surcharges will be applied. If a shipment cannot be delivered and is returned to us, a refund will be issued according to our Return Policy, with deductions for all applicable return surcharges, taxes, and duties incurred. In certain cases, no refund will be available if these charges exceed the order's total value or if the shipment is discarded.
➔ Please be aware that shipments may experience delays due to factors beyond our control, including limited flight schedules, customs clearance procedures, weather-related disruptions, or other unforeseen circumstances. We encourage customers to monitor their shipments and reach out if further assistance is required.
Contact Information:
Phone: +1 339-500-3908
Email: admin@sneakersouqq.com
Support Hours: Monday to Sunday: 12:00 PM to 10:00 PM
Registered Office : SneakerSouqq LLC, 1021 E Lincolnway, Unit 1766, Cheyenne, Wyoming 82001
Company Registration No: 2026-001979353
Returns
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at admin@sneakersouqq.com. Please note that returns will need to be sent to the following address:
1021 E Lincolnway Unit #1766, Cheyenne, Wyoming 82001, United States
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at admin@sneakersouqq.com
Returns
Accept returns for both defective and non-defective products
Exchanges
Accept exchanges
Product condition
New only
Window
7 days
Method
By mail
Return label
Return Shipping Fee is customer's responsibility
Restocking fees
25% of the product price
Refund processing time
5 days
Order Cancellation
If cancelled within 24 hours of order being placed, free cancellation, otherwise standard return policy will apply.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Return of products will not be accepted if the products/ boxes are damaged/ not in their original condition, or if the tags are removed.
The reason for the exchange and the desired size should be stated when contacting our customer service team.
Reasons for Unacceptable Returns/Exchange
Under the following circumstances, we will not be able to process your returns/exchange:
- Products not meeting the criteria for “7-day Returns/Exchange ”.
- Products that have been improperly used, including without limitation, having touched extremely damp objects, chemicals, gasoline, paint, detergent, solvent, or cooking oil, or having been overheated.
- Products with loose threads or cracks due to external scratches by hard objects, or internal wear and tear.
- Products with color fading due to display.
- Products with unclean appearance.
- Non SNEAKERSOUQQ products (Product without SNEAKERSOUQQ Quality Control tag attached on the products).
Phone: +1 339-500-3908
Email: admin@sneakersouqq.com
Payment Methods
- 100% secure payments
- A broad and expanding range of payment options (Credit/Debit Card, AfterPay)